Privacy Policy

At VİSORYA YAZILIM VE TEKNOLOJİ A.Ş. (“Visorya”, the “Company”, “we”, “us”) we value your privacy. This Privacy Policy explains what information we process, which third parties receive it, and your rights when you use the FastVisor VPN application (the “App”).

This Policy is prepared in compliance with applicable data protection legislation, including the Turkish Law on the Protection of Personal Data No. 6698 (“KVKK”) and the European Union General Data Protection Regulation (“GDPR”). An authoritative Turkish version of this Policy is published on this site; in the event of any discrepancy, the Turkish version prevails.

In short:

• We do not record the websites you visit, the content of your traffic or your DNS lookups on the systems we run, and the App does not send them to us.
• We do store a random Account ID for your installation, together with your device model, operating system and App version, and the IP address your device used when it contacted our server.
• The free version shows ads, and the App uses services that measure installs and purchases, manage subscriptions and send notifications. Section 3 lists every third party that receives data, what it receives and why.
• We do not sell your personal data for money. Ad and attribution partners do receive the data listed in section 3, which some laws call “sharing” for advertising.
• The App does not send your data to any artificial-intelligence service.

1. Information We Process on Our Own Servers

When you first open the App, it creates a random Account ID for your installation and registers it with our server. You do not create an account, and we do not ask for your name, email address, phone number or a password. We process:

• Account ID: a random identifier generated on your device. You can see and copy it in the App under Settings.
• Device platform (iOS or Android), device model, operating system version and App version.
• The IP address of your device’s own internet connection, and the date and time, when the App registers or signs in with our server. The App does this outside the VPN tunnel, so this is your ordinary IP address, not a VPN address.
• A security log entry (your IP address, the App’s user agent and the time) each time the App registers or signs in.
• Standard technical request logs kept by our API server and this website (time, requested address, response status) for security and troubleshooting.

We use this information to recognise your installation, deliver the server list, check your Premium status, keep the service secure and fix problems. The device and sign-in records are stored together with your Account ID.

Subscription and payment. If you buy Premium, the payment is handled entirely by the Apple App Store or Google Play, and RevenueCat manages the subscription for us. Visorya does not see or store your card number, bank details or billing address. We receive only your subscription status.

Support. If you write to support@fastvisorvpn.com, we process your email address and the content of your message to answer you.

We do not ask for your name, contacts, photos, camera, microphone or precise location, and we do not run a crash-reporting service of our own.

2. VPN Traffic and Connection Logs

On the systems we run (our API server and this website) we do not record the websites you visit, the content of your traffic or your DNS lookups, and the App does not send them to us. We do not use your VPN activity for advertising, and we do not give it to advertising or attribution partners.

The VPN servers your traffic leaves through are run by an independent provider, VPNresellers (a service of AevumGuard Ltd). Your IP address and your encrypted traffic pass through its servers while you are connected. Its published privacy policy states that it runs a zero-logs service. We have not audited its systems and we do not receive its server data, so we cannot guarantee what it records; its own policy governs that processing.

Content Blocker. If you turn on Content Blocker in Settings, the App sends your DNS lookups to Cloudflare’s 1.1.1.3 DNS service, which filters known malware and adult-content domains, instead of the DNS service chosen by the VPN server. Cloudflare can then see the domain names you look up.

IP address check and speed test. The App asks ipwho.is (or, as a fallback, ipapi.co) for your current IP address and location, and runs a speed test with Cloudflare after you connect. These services see the IP address the App is using at that moment: your own IP address when the VPN is off, the VPN server’s address when it is on.

3. Third-Party Services That Receive Data

The App contains the following third-party services. Each receives the data shown, uses it for the purpose shown and handles it under its own privacy policy. The App does not send any data to an artificial-intelligence provider; the automatic server ranking is calculated on your device from connection response times.

The App does not send the websites you visit or the content of your traffic to the advertising, attribution, subscription or notification services above. The exact technical fields depend on each provider’s software version; the providers’ own policies are the authoritative description of what they do with the data.

4. Advertising, Tracking Permission and Your Choices

The free version of the App shows full-screen ads (including optional rewarded videos) served by Google AdMob. Premium subscribers see no ads and Google’s ad service is not started for them. The attribution (AppsFlyer), subscription (RevenueCat) and notification (Firebase) services keep running for Premium users, because they measure campaign results, manage subscriptions and deliver notifications.

iPhone and iPad. The App asks for permission through Apple’s App Tracking Transparency prompt. If you allow, Google and AppsFlyer can use your advertising ID (IDFA) to show and measure ads and campaigns. If you decline, the App does not receive your IDFA and ads are shown without it. Other data listed in section 3 that does not depend on the advertising ID, such as our Account ID, your IP address, the vendor identifier and purchase events, is still sent to AppsFlyer and RevenueCat: these services keep working whichever option you choose. You can change your choice at any time in iOS Settings, under Privacy & Security, Tracking.

Android. Google and AppsFlyer can use your Android advertising ID. You can delete it or opt out of ads personalisation in your device’s Google or Privacy settings (Ads).

Consent message. In the European Economic Area, the United Kingdom and other regions where it is required, Google’s consent message appears, and you can change your choice later in the App under Settings, Ad privacy settings. That message applies to Google’s ad services; it does not switch off the attribution and subscription services listed in section 3.

Ad requests are sent when you tap to connect or disconnect, which can be before the VPN tunnel is up. In that case the ad network sees your own IP address, not the VPN server’s address.

5. Purposes of Processing and Legal Basis

• Providing the VPN, registering your installation and delivering the server list: performance of a contract.
• Checking and managing your Premium subscription: performance of a contract.
• Security, troubleshooting and service stability: legitimate interest.
• Showing ads and measuring installs and purchases: consent where the law or the platform requires it (the iOS tracking prompt, Google’s consent message), otherwise legitimate interest.
• Responding to support requests: legitimate interest or performance of a contract.
• Compliance with legal obligations: legal obligation.

6. Sharing of Information

We do not sell your personal data for money and do not rent it for marketing purposes. Information leaves our systems only in these cases:

• Third-party services: the services listed in section 3, for the purposes shown there.
• App stores: Apple and Google, in relation to subscription transactions.
• Legal obligations: where there is a valid court order or legal request. Because we do not record what you do inside the VPN, we have no browsing records to hand over; we could provide only the limited data described in section 1.

Under some laws (for example US state privacy laws), sending identifiers and events to ad and attribution partners can count as “sharing” for advertising. We list those partners and the data in section 3 so you can see exactly what is shared.

7. Data Retention and Deletion

The Account ID, device record and sign-in log entries described in section 1 are kept while the App is in use. We do not currently run an automatic clean-up of these records, so they are kept until you ask us to delete them. Technical request logs are kept for as long as needed for security and troubleshooting. Subscription records are kept as long as needed to manage the subscription and meet legal obligations. Support emails are kept as long as needed to resolve your request and to meet legal retention duties.

Data held by the third-party services in section 3 follows their own retention periods; please see their policies. Deleting the App from your device does not delete data already stored by us or by those services.

To ask us to delete your data, email support@fastvisorvpn.com and include your Account ID (in the App under Settings, tap Account ID to copy it). We will delete the device record, sign-in log entries and account record linked to that ID and answer within the period required by law.

8. Data Security

We implement industry-standard technical and administrative measures to protect your information against unauthorised access, alteration or disclosure. Connections between the App and our API use HTTPS, and your traffic is encrypted between your device and the VPN server. However, no system is 100% secure and the absolute security of transmission over the internet cannot be guaranteed.

9. International Data Transfers

Our own API server is hosted in Türkiye. Google, AppsFlyer, RevenueCat, Cloudflare and the VPN provider operate in other countries, so your data may be processed outside your country. Where data is transferred abroad, the transfer is carried out in compliance with applicable data protection legislation and with appropriate safeguards.

10. Children’s Privacy

FastVisor VPN is not directed at children under the age of 13 (or the relevant age limit determined in your country) and we do not knowingly collect data from this age group. If we discover that we have processed a child’s data, we will delete it as soon as possible.

11. Your Rights

Under applicable data protection legislation (Article 11 of the KVKK and the GDPR) you have the following rights:

• To learn whether your personal data is being processed
• To request access to and information about the processed data
• To request rectification or erasure of the data
• To object to processing and withdraw your consent
• To request restriction of the processing of your data
• To exercise the right of data portability
• To lodge a complaint with the relevant data protection authority (in Türkiye, the Personal Data Protection Authority — KVKK)

To exercise these rights, contact us at support@fastvisorvpn.com and include your Account ID so that we can find the records linked to your installation. We will respond within the period prescribed by applicable law. You can also control tracking, the advertising ID and notifications in your device settings, and Content Blocker and ad privacy choices in the App’s Settings. For data held by the services in section 3, you can also contact those providers directly.

12. Changes to this Policy

We may update this Privacy Policy from time to time. We will announce material changes within the App or by another appropriate method. You can always find the most current version on this page and track changes via the “Last Updated” date.

13. Contact and Data Controller

For any questions and requests regarding this Policy you can contact the data controller:

VİSORYA YAZILIM VE TEKNOLOJİ A.Ş.

Akademi Mah. Gürbulut Sk. Teknokent Sit. No:67

Selçuklu / KONYA, Türkiye

Email: support@fastvisorvpn.com